In our innovation work, clients frequently approach us with requests or aspirations that seem impossible. "Our products are three years behind our competitors," one of our electronics clients lamented. "We need to catch up now – and, by the way, we don't have the time or money to duplicate our competitor's R&D operation." A major telecommunications services provider came to us saying, "We need to develop a diverse service portfolio for dozens of niche markets. Although we're good at developing and supporting major new services, it takes us forever to roll them out. We also lack the resources and management 'bandwidth' needed to quickly develop these niche products. How can we get additional resources at little cost and with no additional management attention?"