Martin Glaumann

Partner

Sweden

Martin advises telecom, media and information technology companies on strategy, growth, and operational excellence.

Education

Stockholm School of Economics
General Management Executive MBA
Uppsala University
M.Sc. Business and Administration, International Business

Past Experience

Telia
Director of the Business Area Consultancy Services
Swedish B2B Telecom outsourcing company
Director of Sales and Business Development

Martin is Partner and Head of  Arthur D. Little’s TIME practice in the Nordic region.

Since joining Arthur D. Little, Martin has had his main focus on strategy and organizational development in the telecommunications and information technology industries.

In addition to this, Martin has worked within outsourcing & managed services, public procurement, M&A, portfolio and partnering strategies, innovation and operational excellence.

Examples of his work include:

  • B2B Portfolio Strategy for incumbent telecom operator
  • Over 30 Digitalization/IoT projects across industries over the last 5 years, including strategy, capability assessment, product development and supply chain review
  • Over 20 outsourcing and public procurement projects across industries, e.g., telecom/IT, healthcare, public transport and educational sectors
  • Set-up of the transition organization and planning for transition of a metro contractor for the largest Swedish transport authority.

Prior to joining Arthur D. Little, Martin had over 10 years of industrial experience from senior management positions in the telecom industry.

Staying ahead of the curve
Staying ahead of the curve
The future is no longer predictable. Businesses constantly face the challenge to interpret and plan for the impact of overarching trends, such as sustainability/climate change, geopolitical instability, resource scarcity, digitalization, and disruptive new technologies. Today’s CEOs must master resilience and growth in a world of uncertainty to ensure that they stay ahead of the curve. In this Viewpoint, we describe a systematic five-pillar approach to address this complexity.
The Industrial Metaverse
The Industrial Metaverse
From good to great: Enhancing innovation performance through effective management processes
From good to great: Enhancing innovation performance through effective management processes
Excelling in a software-driven future
Excelling in a software-driven future
Software is rapidly becoming a critical asset as industries converge and perception of value shifts from hardware to software. Surgeons, for instance, can perform lifesaving surgeries via virtual reality (VR). But such a revolutionary procedure demands zero risk for error or downtime in connectivity, leading to new network requirements. Retail and commerce has also conjoined with computing, logistics, and finance for seamless online shopping.
BYE-BYE COMFORT ZONE, WELCOME VUCA
NOW IS THE RIGHT TIME TO PUT GROWTH ON AGENDA As the global vaccination campaign continues, companies are preparing for the post-COVID-19 economic rebound to rebuild their financial strength and recover ground that they have lost during the COVID recession. Simultaneously, they must also respond to drivers and trends that the pandemic has either induced or significantly accelerated. They must balance the demand surge and digitalization tailwind against supply shortages.
The Digital Nation – Lessons in building a successful digital economy
The pandemic has turbocharged digitalization across industries and countries, stress testing existing national strategies and bringing any gaps and shortcomings into sharp focus. Drawing on the example of digital leader Sweden, this article focuses on the wider lessons that every country can learn, and the capabilities required to build effective and successful digital nations moving forward.
Digital workplace
Reshaping the workplace Digitalization brings radical changes for all organizations, independent of industry and size. The competitive landscape is transforming, as existing business models face disruption and traditional value chains disintegrate. In their stead, new value networks are emerging, in which organizations develop products and services together with customers and partners. The result is new digital-business logic that brings significant opportunities for companies and organizations, but also requires new business models to enable new ways of working.
The customer meeting of the future
The new wave of digitalization is driven by changes in customer behavior and rapid technology development that contribute to new business logic for companies and organizations. Being able to meet customers’1 or citizens’ specific needs is central. This means a change of focus from specific customer channels to an optimized and integrated customer experience throughout the entire customer journey, from the store to customer service and online.
Leveraging ICT for a World-Class Education System
It is widely accepted that education is paramount in a knowledge-based society. Young Shim Dho, South Korea’s ambassador to UNWTO, once said, “Education is what transformed our country from poverty to the 14th-largest economy in the world.” Yet, education itself is today on the brink of the most significant transformation ever experienced. The underlying vehicle of this change is information and communication technology (ICT), which has already transformed other industries and is now introducing myriad opportunities for students to improve their learning, as well as their results.
Cutting the Profitability Gordian Knot
The public transport industry displays increasing demand, flat capacity development, and squeezed margins. A number of fundamentals suggest that the industry’s value chain and competitive landscape may change significantly in the coming years necessitating further innovation of operations and services for players involved.
Innovating for Increased Public Transport
Doubling the market share of public transport by 2025 is an ambitious objective. It is however a must for many cities worldwide to avoid urban mobility chaos. We argue that the objective is realistic, but will not happen overnight and not by a single stakeholder.

Martin is Partner and Head of  Arthur D. Little’s TIME practice in the Nordic region.

Since joining Arthur D. Little, Martin has had his main focus on strategy and organizational development in the telecommunications and information technology industries.

In addition to this, Martin has worked within outsourcing & managed services, public procurement, M&A, portfolio and partnering strategies, innovation and operational excellence.

Examples of his work include:

  • B2B Portfolio Strategy for incumbent telecom operator
  • Over 30 Digitalization/IoT projects across industries over the last 5 years, including strategy, capability assessment, product development and supply chain review
  • Over 20 outsourcing and public procurement projects across industries, e.g., telecom/IT, healthcare, public transport and educational sectors
  • Set-up of the transition organization and planning for transition of a metro contractor for the largest Swedish transport authority.

Prior to joining Arthur D. Little, Martin had over 10 years of industrial experience from senior management positions in the telecom industry.

Staying ahead of the curve
Staying ahead of the curve
The future is no longer predictable. Businesses constantly face the challenge to interpret and plan for the impact of overarching trends, such as sustainability/climate change, geopolitical instability, resource scarcity, digitalization, and disruptive new technologies. Today’s CEOs must master resilience and growth in a world of uncertainty to ensure that they stay ahead of the curve. In this Viewpoint, we describe a systematic five-pillar approach to address this complexity.
The Industrial Metaverse
The Industrial Metaverse
From good to great: Enhancing innovation performance through effective management processes
From good to great: Enhancing innovation performance through effective management processes
Excelling in a software-driven future
Excelling in a software-driven future
Software is rapidly becoming a critical asset as industries converge and perception of value shifts from hardware to software. Surgeons, for instance, can perform lifesaving surgeries via virtual reality (VR). But such a revolutionary procedure demands zero risk for error or downtime in connectivity, leading to new network requirements. Retail and commerce has also conjoined with computing, logistics, and finance for seamless online shopping.
BYE-BYE COMFORT ZONE, WELCOME VUCA
NOW IS THE RIGHT TIME TO PUT GROWTH ON AGENDA As the global vaccination campaign continues, companies are preparing for the post-COVID-19 economic rebound to rebuild their financial strength and recover ground that they have lost during the COVID recession. Simultaneously, they must also respond to drivers and trends that the pandemic has either induced or significantly accelerated. They must balance the demand surge and digitalization tailwind against supply shortages.
The Digital Nation – Lessons in building a successful digital economy
The pandemic has turbocharged digitalization across industries and countries, stress testing existing national strategies and bringing any gaps and shortcomings into sharp focus. Drawing on the example of digital leader Sweden, this article focuses on the wider lessons that every country can learn, and the capabilities required to build effective and successful digital nations moving forward.
Digital workplace
Reshaping the workplace Digitalization brings radical changes for all organizations, independent of industry and size. The competitive landscape is transforming, as existing business models face disruption and traditional value chains disintegrate. In their stead, new value networks are emerging, in which organizations develop products and services together with customers and partners. The result is new digital-business logic that brings significant opportunities for companies and organizations, but also requires new business models to enable new ways of working.
The customer meeting of the future
The new wave of digitalization is driven by changes in customer behavior and rapid technology development that contribute to new business logic for companies and organizations. Being able to meet customers’1 or citizens’ specific needs is central. This means a change of focus from specific customer channels to an optimized and integrated customer experience throughout the entire customer journey, from the store to customer service and online.
Leveraging ICT for a World-Class Education System
It is widely accepted that education is paramount in a knowledge-based society. Young Shim Dho, South Korea’s ambassador to UNWTO, once said, “Education is what transformed our country from poverty to the 14th-largest economy in the world.” Yet, education itself is today on the brink of the most significant transformation ever experienced. The underlying vehicle of this change is information and communication technology (ICT), which has already transformed other industries and is now introducing myriad opportunities for students to improve their learning, as well as their results.
Cutting the Profitability Gordian Knot
The public transport industry displays increasing demand, flat capacity development, and squeezed margins. A number of fundamentals suggest that the industry’s value chain and competitive landscape may change significantly in the coming years necessitating further innovation of operations and services for players involved.
Innovating for Increased Public Transport
Doubling the market share of public transport by 2025 is an ambitious objective. It is however a must for many cities worldwide to avoid urban mobility chaos. We argue that the objective is realistic, but will not happen overnight and not by a single stakeholder.

More About Martin
  • Stockholm School of Economics
    General Management Executive MBA
  • Uppsala University
    M.Sc. Business and Administration, International Business
  • Telia
    Director of the Business Area Consultancy Services
  • Swedish B2B Telecom outsourcing company
    Director of Sales and Business Development