Scott Aviation is a leading U.S. supplier of protective respiratory devices and emergency oxygen equipment. Scott has recently experienced a significant turnaround in its performance, thanks to new product introductions. These new products were created both through internal efforts and through significant outsourcing of R&D, principally in collaboration with Arthur D. Little. Bill Danesi, Director of Engineering at Scott, recently met with Albert Sherman, Arthur D. Little's Senior Vice President and Managing Director, Technology and Product Development, to discuss some of the lessons learned in that collaboration.