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Dr. Klaus Schmitz

Partner

Germany

Klaus advises automotive and high-tech companies on strategy, digitization, innovation and technology.

Areas of Focus

Education

University of Bamberg
Doctorate/PhD
University of Bamberg
Diploma in Information Systems

Past Experience

Center for business information systems
Founder and Managing Director
University of Bamberg
Junior Researcher, Lecturer and Project Manager
Universities of Duisburg Essen and Bayreuth
Visiting Lecturer

Klaus is a Partner in our Munich office and leads the Automotive Practice in Central Europe. He predominantly serves clients in the automotive industry. His second background being in the technology and innovation practice, Klaus also supports clients in the high-tech industry on innovation and technology topics.

In automotive, his main fields of work comprise marketing, sales and after-sales, as well as strategic innovation, technology and information management. Relevant project examples are best customer experience, strategic planning, sales and after-sales excellence and product life-cycle management (PLM).

His special interest lies in mastering the disruptive change of digitization and new mobility for clients. His education and background in information systems and software development enable him to understand technology issues.

Before joining Arthur D. Little, Klaus co-founded a research-oriented consultancy and led it as managing director for five years. Prior to this he was a junior researcher, lecturer and project leader in large external projects with big German corporations.

Hydrogen: Trucking’s alternative fuel of the future
Automotive, 電力とエネルギー・グリッド
Hydrogen: Trucking’s alternative fuel of the future
Jonna Svensson, Niklas Brundin, Dominique Trancart, Dr. Klaus Schmitz, Amaury Klossa
Hydrogen-powered trucks offer the promise of an attractive alternative to battery electric (BEV) trucks for tackling the challenge of decarbonizing heavy-duty and long-haul trucking. As the production cost of hydrogen decreases and the investment in relevant infrastructure grows, hydrogen fuel cells will emerge as a commercially viable green alternative that will outcompete fossil fuels. In this Viewpoint, we explore the future of hydrogen trucking.
Find out more
Automotive
Robotaxis to disrupt the market
Niklas Brundin, Dr. Klaus Schmitz
Challenging mobility cases in cities
Find out more
The role of hydrogen in building a sustainable future for automotive mobility
Dr. Klaus Schmitz
Transportation and mobility need to decarbonize and dramatically lower the sector’s emissions. This is necessary not just from a regulatory perspective, but also because only a truly sustainable transportation and automotive industry will be able to maintain its importance and prosperity in the long run.
Find out more
Travel & transportation
Artificial intelligence in mobility
Michael Majster, François-Joseph Van Audenhove, Olivier Pilot, Mathieu Blondel, Dr. Klaus Schmitz, Rick Eagar
Beyond the hype, where the true value lies
Find out more
Automotive
The Future of Automotive Mobility
Dr. Klaus Schmitz, Wolf-Dieter Hoppe
Find out more
Automotive
Future car sales – how to go direct?
Dr. Klaus Schmitz, Dr. Philipp Seidel
The physical retail store for goods and services is losing ground to new sales models and channels. Online retail, often in a direct sales set-up, continues to gain market share in almost every product category. In the automotive industry, players such as Tesla and electric vehicle (EV) start-ups, without existing widespread sales networks, sell directly through new channels, including online, urban boutiques and pop-up stores. Besides more variety in sales formats, this allows for limiting of retail costs and payout of margins to dealer networks.
Find out more
Automotive, Energy, Utilities & Resources
The future of hydrogen and e-fuels
Martijn Eikelenboom, Dr. Klaus Schmitz
With intensified discussions to become carbon-free, hydrogen is back at the top of the agenda for some. Others see it as over-hyped with too many limitations, especially with regard to efficiency. Similarly, e-fuels are controversial. Thus, while battery electric vehicles are starting to take off, the future of hydrogen and e-fuels is very much in question. But now players, ranging from nations, corporations, and energy and utility enterprises to start-ups, need to place their bets on the future energy carrier that will replace fossil energy.
Find out more
Automotive
The dark side of the moon: Online-offline integration in automotive retail
Dr. Klaus Schmitz
The behavior of car buyers has dramatically changed. Nowadays, they spend more than 70 percent of their time in the buying process online, and the number of dealer visits is seldom more than one. Thus, without online-offline integration, customers do not experience a seamless journey, and the dealer and OEM can no longer drive sales success sufficiently. However, online-offline integration is currently only in its infancy for most OEMs and dealerships across industries.
Find out more
The march of the robo-taxis
Dr. Klaus Schmitz, Wolf-Dieter Hoppe
Traffic congestion has a major impact on air quality, health and productivity in cities across the globe. Zero-emission vehicles, autonomous driving and new mobility models are billed as providing solutions to this problem, but will they work in practice? Drawing on a unique combination of real-world modeling, consumer research and trend analysis, this article outlines the impact of these developments on drivers, car manufacturers, regulators and public transportation providers.
Find out more

Klaus is a Partner in our Munich office and leads the Automotive Practice in Central Europe. He predominantly serves clients in the automotive industry. His second background being in the technology and innovation practice, Klaus also supports clients in the high-tech industry on innovation and technology topics.

In automotive, his main fields of work comprise marketing, sales and after-sales, as well as strategic innovation, technology and information management. Relevant project examples are best customer experience, strategic planning, sales and after-sales excellence and product life-cycle management (PLM).

His special interest lies in mastering the disruptive change of digitization and new mobility for clients. His education and background in information systems and software development enable him to understand technology issues.

Before joining Arthur D. Little, Klaus co-founded a research-oriented consultancy and led it as managing director for five years. Prior to this he was a junior researcher, lecturer and project leader in large external projects with big German corporations.

Hydrogen: Trucking’s alternative fuel of the future
Automotive, 電力とエネルギー・グリッド
Hydrogen: Trucking’s alternative fuel of the future
Jonna Svensson, Niklas Brundin, Dominique Trancart, Dr. Klaus Schmitz, Amaury Klossa
Hydrogen-powered trucks offer the promise of an attractive alternative to battery electric (BEV) trucks for tackling the challenge of decarbonizing heavy-duty and long-haul trucking. As the production cost of hydrogen decreases and the investment in relevant infrastructure grows, hydrogen fuel cells will emerge as a commercially viable green alternative that will outcompete fossil fuels. In this Viewpoint, we explore the future of hydrogen trucking.
Find out more
Automotive
Robotaxis to disrupt the market
Niklas Brundin, Dr. Klaus Schmitz
Challenging mobility cases in cities
Find out more
The role of hydrogen in building a sustainable future for automotive mobility
Dr. Klaus Schmitz
Transportation and mobility need to decarbonize and dramatically lower the sector’s emissions. This is necessary not just from a regulatory perspective, but also because only a truly sustainable transportation and automotive industry will be able to maintain its importance and prosperity in the long run.
Find out more
Travel & transportation
Artificial intelligence in mobility
Michael Majster, François-Joseph Van Audenhove, Olivier Pilot, Mathieu Blondel, Dr. Klaus Schmitz, Rick Eagar
Beyond the hype, where the true value lies
Find out more
Automotive
The Future of Automotive Mobility
Dr. Klaus Schmitz, Wolf-Dieter Hoppe
Find out more
Automotive
Future car sales – how to go direct?
Dr. Klaus Schmitz, Dr. Philipp Seidel
The physical retail store for goods and services is losing ground to new sales models and channels. Online retail, often in a direct sales set-up, continues to gain market share in almost every product category. In the automotive industry, players such as Tesla and electric vehicle (EV) start-ups, without existing widespread sales networks, sell directly through new channels, including online, urban boutiques and pop-up stores. Besides more variety in sales formats, this allows for limiting of retail costs and payout of margins to dealer networks.
Find out more
Automotive, Energy, Utilities & Resources
The future of hydrogen and e-fuels
Martijn Eikelenboom, Dr. Klaus Schmitz
With intensified discussions to become carbon-free, hydrogen is back at the top of the agenda for some. Others see it as over-hyped with too many limitations, especially with regard to efficiency. Similarly, e-fuels are controversial. Thus, while battery electric vehicles are starting to take off, the future of hydrogen and e-fuels is very much in question. But now players, ranging from nations, corporations, and energy and utility enterprises to start-ups, need to place their bets on the future energy carrier that will replace fossil energy.
Find out more
Automotive
The dark side of the moon: Online-offline integration in automotive retail
Dr. Klaus Schmitz
The behavior of car buyers has dramatically changed. Nowadays, they spend more than 70 percent of their time in the buying process online, and the number of dealer visits is seldom more than one. Thus, without online-offline integration, customers do not experience a seamless journey, and the dealer and OEM can no longer drive sales success sufficiently. However, online-offline integration is currently only in its infancy for most OEMs and dealerships across industries.
Find out more
The march of the robo-taxis
Dr. Klaus Schmitz, Wolf-Dieter Hoppe
Traffic congestion has a major impact on air quality, health and productivity in cities across the globe. Zero-emission vehicles, autonomous driving and new mobility models are billed as providing solutions to this problem, but will they work in practice? Drawing on a unique combination of real-world modeling, consumer research and trend analysis, this article outlines the impact of these developments on drivers, car manufacturers, regulators and public transportation providers.
Find out more

More About Klaus
  • University of Bamberg
    Doctorate/PhD
  • University of Bamberg
    Diploma in Information Systems
  • Center for business information systems
    Founder and Managing Director
  • University of Bamberg
    Junior Researcher, Lecturer and Project Manager
  • Universities of Duisburg Essen and Bayreuth
    Visiting Lecturer