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1 min read • Strategy
Personal Mastery Moving from Blame to Accountability
When something goes wrong in an organization, the first question that is often posed is, "Whose fault is it?" When there's data missing in accounting, it's the bookkeeper's fault. If we lose a key customer, it's the sales group's problem – "They promised more than we could deliver!"
When something goes wrong in an organization, the first question that is often posed is, "Whose fault is it?" When there's data missing in accounting, it's the bookkeeper's fault. If we lose a key customer, it's the sales group's problem – "They promised more than we could deliver!"
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