José González
![](/sites/default/files/styles/management_team_person_image_m/public/team_management/Jos%C3%A9%20Gonzalez.jpg?itok=hHcQZ8W7)
Education
Past Experience
![](/sites/default/files/styles/management_team_person_image_m/public/team_management/Jos%C3%A9%20Gonzalez.jpg?itok=hHcQZ8W7)
José combines executive experience in the insurance and services industries with strategy and technology consulting experience. He focuses on advising on strategic decisions and leading the implementation with pragmatism to create real P&L and customer value. Some of the topics where José is working on include partnerships / new business design and implementation, innovative distribution models, data strategy, digital transformation, claims optimization, and IT strategy.
José is also the Head of Insurance of ADL, collaborating with other partners in our Financial Services practice to better serve our multinational clients.
Before joining Arthur D. Little, José worked for four years in the Financial Industry Sector in Spain and Latin America as head of Strategy and Governance for Zurich Santander. Previously Jose also worked in a multinational TPA focused on claims management and with other global strategy consulting firms.
José has a degree in Telecommunications Engineering from Valladolid University and an MBA from IESE in Spain.
![How to share customer data in bancassurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Bancassurance_image_600x375.jpg,qitok=W_i6pSxY.pagespeed.ce.Gepop5Xxga.jpg)
How to share customer data in bancassurance
![Understanding key customer-centricity trends in insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_key%20customers_image_600x375.jpg?itok=971d2BjY)
Understanding key customer-centricity trends in insurance
![Post-merger integration success in insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Succeeding,P20in,P20post-merger_image_600x375.jpg,qitok=vUnoakzy.pagespeed.ce.ab6FltR7vF.jpg)
Post-merger integration success in insurance
![7 levers to excel in claims management](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_succesful%20claim_image_600x375.jpg?itok=0Ziqx25I)
7 levers to excel in claims management
![Rethinking the impact of CASE on insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_CASE%20insurance_image_600x375.jpg?itok=b2sT5lsb)
Rethinking the impact of CASE on insurance
![Transforming insurance through AI](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_PublicationName_image_600x375_1.jpg?itok=RsD2iO3U)
Transforming insurance through AI
![DESIGNING INSURANCE SALES CHANNELS FOR MAXIMUM IMPACT](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Designing%20insurance%20sales_image_600x375.jpg?itok=nTKDfrOa)
DESIGNING INSURANCE SALES CHANNELS FOR MAXIMUM IMPACT
![Optimizing SME insurance claims](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Multi,P20Risk_image_600x375.jpg,qitok=CJ3imfxu.pagespeed.ce._RbNMC9gak.jpg)
Optimizing SME insurance claims
![The future of digital bancassurance sales](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Digital%20bancassurance_image_600x375.jpg?itok=6WRvrVF6)
The future of digital bancassurance sales
![Setting up successful insurance partnerships](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_FS_Successful_insurance_partnerships_Image_600x375.jpg?itok=yWjEXftC)
Setting up successful insurance partnerships
![Mastering customer retention](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_FS_Mastering_customer_retention_Image_600x375.jpg?itok=Xu_-ZhFV)
Mastering customer retention
![Better together](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Better_Together_web_wide_1280x800.jpg?itok=gJ2hEv7K)
Better together
![Tesla insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Tesla_insurance_2022_web_wide.jpg?itok=yfW51Hse)
Tesla insurance
![](/sites/default/files/styles/management_insights_m/public/viewpoints/Untitled,P20design,P20,P289,P29.jpg,qitok=MVH3HG3U.pagespeed.ce.6bU3qO9ZRY.jpg)
Telcoassurance: a new path
![](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Improving_claims_management_web_wide.jpg?itok=CKyKatpX)
Improving claims management
![](/sites/default/files/styles/management_team_person_image_m/public/team_management/Jos%C3%A9%20Gonzalez.jpg?itok=hHcQZ8W7)
José combines executive experience in the insurance and services industries with strategy and technology consulting experience. He focuses on advising on strategic decisions and leading the implementation with pragmatism to create real P&L and customer value. Some of the topics where José is working on include partnerships / new business design and implementation, innovative distribution models, data strategy, digital transformation, claims optimization, and IT strategy.
José is also the Head of Insurance of ADL, collaborating with other partners in our Financial Services practice to better serve our multinational clients.
Before joining Arthur D. Little, José worked for four years in the Financial Industry Sector in Spain and Latin America as head of Strategy and Governance for Zurich Santander. Previously Jose also worked in a multinational TPA focused on claims management and with other global strategy consulting firms.
José has a degree in Telecommunications Engineering from Valladolid University and an MBA from IESE in Spain.
![How to share customer data in bancassurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Bancassurance_image_600x375.jpg,qitok=W_i6pSxY.pagespeed.ce.Gepop5Xxga.jpg)
How to share customer data in bancassurance
![Understanding key customer-centricity trends in insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_key%20customers_image_600x375.jpg?itok=971d2BjY)
Understanding key customer-centricity trends in insurance
![Post-merger integration success in insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Succeeding,P20in,P20post-merger_image_600x375.jpg,qitok=vUnoakzy.pagespeed.ce.ab6FltR7vF.jpg)
Post-merger integration success in insurance
![7 levers to excel in claims management](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_succesful%20claim_image_600x375.jpg?itok=0Ziqx25I)
7 levers to excel in claims management
![Rethinking the impact of CASE on insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_CASE%20insurance_image_600x375.jpg?itok=b2sT5lsb)
Rethinking the impact of CASE on insurance
![Transforming insurance through AI](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_PublicationName_image_600x375_1.jpg?itok=RsD2iO3U)
Transforming insurance through AI
![DESIGNING INSURANCE SALES CHANNELS FOR MAXIMUM IMPACT](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Designing%20insurance%20sales_image_600x375.jpg?itok=nTKDfrOa)
DESIGNING INSURANCE SALES CHANNELS FOR MAXIMUM IMPACT
![Optimizing SME insurance claims](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Multi,P20Risk_image_600x375.jpg,qitok=CJ3imfxu.pagespeed.ce._RbNMC9gak.jpg)
Optimizing SME insurance claims
![The future of digital bancassurance sales](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Digital%20bancassurance_image_600x375.jpg?itok=6WRvrVF6)
The future of digital bancassurance sales
![Setting up successful insurance partnerships](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_FS_Successful_insurance_partnerships_Image_600x375.jpg?itok=yWjEXftC)
Setting up successful insurance partnerships
![Mastering customer retention](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_FS_Mastering_customer_retention_Image_600x375.jpg?itok=Xu_-ZhFV)
Mastering customer retention
![Better together](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Better_Together_web_wide_1280x800.jpg?itok=gJ2hEv7K)
Better together
![Tesla insurance](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Tesla_insurance_2022_web_wide.jpg?itok=yfW51Hse)
Tesla insurance
![](/sites/default/files/styles/management_insights_m/public/viewpoints/Untitled,P20design,P20,P289,P29.jpg,qitok=MVH3HG3U.pagespeed.ce.6bU3qO9ZRY.jpg)
Telcoassurance: a new path
![](/sites/default/files/styles/management_insights_m/public/viewpoints/ADL_Improving_claims_management_web_wide.jpg?itok=CKyKatpX)
Improving claims management
More About José
- IESE Business School, SpainMaster of Business Administration
- Valladolid University, SpainDegree in Telecommunication Engineering
- Zurich Santander Insurance AmericaHead of Strategy and Governance
- McKinsey & Company
- Allianz Partners (Multiasistencia)Business Development Director
- The Boston Consulting Group