Marc Palacios Boix

Partner

Mexico

Over 15 years of experience advising senior executives from the TIME industry in LATAM to accelerate growth through strategic transformation, as well as innovative marketing and sales programs

Marc Palacios Boix

Education

ESADE (Spain and Germany)
Master of Business Administration
Polytechnic University of Catalonia, Spain
MsC.. Industrial Engineering

Past Experience

Deloitte Consulting Group
Partner
Europraxis Consulting
Senior Manager / Telecommunications

Marc Palacios Boix

Marc is a Partner based in our Mexico office. He is a member of the LATAM Partner Group and a Partner of our TIME Practice. Besides his sector orientation, he is also leading the overall growth of our Mexican market.

Marc is a Topic expert in:

  • Corporate Strategy and strategic transformation for growth
  • Organic Growth
  • Sales, Marketing, and Customer transformation program definition and implementation
  • Operational Efficiency and Digital Transformation

Prior to joining Arthur D. Little, Marc worked as a partner for Deloitte Consulting US in its Mexican office from 2015 to 2021, leading the Strategy & Analytics portfolio in Mexico and the overall TMT (technology, media, and telecommunications sectors) consulting practice for LATAM. Prior to that he worked as a Senior Manager at Europraxis Consulting (a strategy consulting boutique) serving the Telecommunications sector across Europe and LATAM.
 
Marc holds a Master’s degree (Industrial Engineer) from Polytechnic University of Catalonia, Spain, and an MBA from ESADE in Spain and Germany. He is fluent in Spanish, English, and Catalan and has conversational skills in Portuguese. 

Transforming telcos through AI
Transforming telcos through AI
AI is reshaping the commercial landscape for telecom companies. It offers innovative solutions that empower telcos to operate with heightened efficiency and precision. In this Viewpoint, we explore how leveraging AI optimizes individual transactions, can boost customer engagement by over 15%, and reduce operational costs by up to 30%. As telcos embrace AI-driven tools, the potential to accelerate growth and gain a competitive advantage becomes increasingly evident.
Migrating to the next network
Migrating to the next network
The telecom industry is evolving rapidly, simultaneously witnessing the rise of new, advanced network transitions while current technology becomes obsolete. This Viewpoint explores how mobile telecom operators can effectively implement customer migration acceleration programs to optimize operations, migrate customers to advanced networks, and unlock new opportunities in a future-ready telecom landscape.
Rising inflation! How are telcos reacting?
Rising inflation! How are telcos reacting?
With inflation rates rising, telcos are facing increasing costs and slowing market growth rates, leading to shrinking margins. To overcome this challenging cycle, operators are adopting distinctive strategies as a way to effectively respond to inflation and become more resilient, with mixed results. In this Viewpoint, we evaluate the strengths and weaknesses of each approach — and present an assessment of what strategies hold the most promise.

Marc Palacios Boix

Marc is a Partner based in our Mexico office. He is a member of the LATAM Partner Group and a Partner of our TIME Practice. Besides his sector orientation, he is also leading the overall growth of our Mexican market.

Marc is a Topic expert in:

  • Corporate Strategy and strategic transformation for growth
  • Organic Growth
  • Sales, Marketing, and Customer transformation program definition and implementation
  • Operational Efficiency and Digital Transformation

Prior to joining Arthur D. Little, Marc worked as a partner for Deloitte Consulting US in its Mexican office from 2015 to 2021, leading the Strategy & Analytics portfolio in Mexico and the overall TMT (technology, media, and telecommunications sectors) consulting practice for LATAM. Prior to that he worked as a Senior Manager at Europraxis Consulting (a strategy consulting boutique) serving the Telecommunications sector across Europe and LATAM.
 
Marc holds a Master’s degree (Industrial Engineer) from Polytechnic University of Catalonia, Spain, and an MBA from ESADE in Spain and Germany. He is fluent in Spanish, English, and Catalan and has conversational skills in Portuguese. 

Transforming telcos through AI
Transforming telcos through AI
AI is reshaping the commercial landscape for telecom companies. It offers innovative solutions that empower telcos to operate with heightened efficiency and precision. In this Viewpoint, we explore how leveraging AI optimizes individual transactions, can boost customer engagement by over 15%, and reduce operational costs by up to 30%. As telcos embrace AI-driven tools, the potential to accelerate growth and gain a competitive advantage becomes increasingly evident.
Migrating to the next network
Migrating to the next network
The telecom industry is evolving rapidly, simultaneously witnessing the rise of new, advanced network transitions while current technology becomes obsolete. This Viewpoint explores how mobile telecom operators can effectively implement customer migration acceleration programs to optimize operations, migrate customers to advanced networks, and unlock new opportunities in a future-ready telecom landscape.
Rising inflation! How are telcos reacting?
Rising inflation! How are telcos reacting?
With inflation rates rising, telcos are facing increasing costs and slowing market growth rates, leading to shrinking margins. To overcome this challenging cycle, operators are adopting distinctive strategies as a way to effectively respond to inflation and become more resilient, with mixed results. In this Viewpoint, we evaluate the strengths and weaknesses of each approach — and present an assessment of what strategies hold the most promise.

More About Marc
  • ESADE (Spain and Germany)
    Master of Business Administration
  • Polytechnic University of Catalonia, Spain
    MsC.. Industrial Engineering
  • Deloitte Consulting Group
    Partner
  • Europraxis Consulting
    Senior Manager / Telecommunications