ARTHUR D. LITTLE BOOKS

The Unwritten Rules of the Game

By Peter Scott-Morgan
Master them, shatter them, and break through the barriers

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The Unwritten Rules of the Game: Master them, shatter them, and break through the barriers is available now.

What drives day-to-day behaviour in an organization? The author proposes that the "silent engines" are not official policies but "unwritten" rules and that deciphering those rules is a vital step in managing change because the process reveals why people are simply unwilling to alter their behaviour. The text shows how to break free through the barriers to change. "New Yorker"-style cartoons emphasize major points.

Key Concepts
  • Master them, shatter them, and break through the barriers to organisational change.

ABOUT THE AUTHORS
Peter Scott-Morgan
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