Mexico

The Mexico’s City office of Arthur D. Little focuses on serving clients across a wide range of industries with focus on TIME (Telecommunications, Information, Media and Electronics) and Energy & Utilities sectors, offering services such as strategy development, innovation management, operations management and digital transformation. The office also has expertise in digital and customer experience as well as business model transformation.

Mexico

Calle Ferrocarril de Cuernavaca 689
Piso 6, Granada, Miguel Hidalgo
11529 Ciudad de México
CDMX

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ATTENTION TOWERCOS: IT’S TIME TO LISTEN TO YOUR CUSTOMER

Rising inflation! How are telcos reacting?

Current inflationary environment represents an opportunity for operators

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Attention TowerCos: It’s time to listen to your customer

Diversification is the way to stay ahead of the game Facing slower market growth, downward pressure on margins, accelerating disruption, and increasing demand for higher customer service, mobile network operators (MNOs) are realizing that TowerCos represent a key efficiency lever. TowerCos not only provide the opportunity to optimize CAPEX, but also allow for greater focus on core business and transformation. In the LATAM edition of a recent ADL study, we focused on how TowerCos should avoid the commoditization trap and evolve beyond “price and volumes” logic. In this Viewpoint, we assert that they must work toward partnerships, acting as value creators with differentiated products and turnkey solution portfolios.

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latest Insights

Discover the latest leading-edge insights on the industries, convergence, technological development, people and our visions to create a more open world.

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MEET SOME OF OUR
TEAM MEMBERs

Our team is made up of a diverse group of individuals who bring a wealth of knowledge, experience, and expertise to the table, each and every one of our team members is committed to delivering the best possible service to our clients.

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